Frequently Asked Questions

Common questions for online shopping, school kits, bulk enquiries, delivery, and collections.

Do you deliver across South Africa?

Yes. Delivery options and courier rules can be configured in the dashboard.

Do you offer collection, local delivery, and courier service?

Yes. Depending on the order, customers can collect, use local delivery, or arrange courier dispatch. The team confirms the best option during fulfilment.

Can trade customers get special pricing?

Yes. Approved trade customers can be assigned a custom price list.

Can trade customers get their own pricing?

Yes. Approved trade customers can be linked to customer-specific price lists as the trade portal foundation is rolled out.

Do you pack products in-house?

Yes. The business supports in-house packing for selected product lines, school kits, and bagged/header-card items where needed.